What an 'interesting month! As some of you will be aware Doctor Tweek lost broadband due to a technical fault.... and was given the right run around by the ISP. Totally useless... think of Lemons and you will be close to the name of this ISP.
I will not bore you with the full details but some 20 phone calls, three days off work from the day job and an engineers visit failed to sort the issue.
So I am moving ISPs... this means that broadband will not be up for another week or two. Sigh.
However, all orders are being picked as usual as I am using another network when I get access (on a daily basis) .... just means that orders come out a little later - depending when the order was placed....i.e. I only get to see new orders 9 thru 'till 4pm....
Thanks for all the suport regular customers have given during this pretty stressful time... and thanks too to new customers who have placed orders anyway. Sorry you are missing out on your personalised mail which is normally sent out when I am about to pick... and to give you an accurate postage date... but, as you all know anyway, things come out as soon as possible anyway.
I have invested in a smart phone, and this is enabling me to see my orders and any special requests.... however, you guessed it... the 3G reception out in the sticks is about as much good as a chocolate fireguard :)
So.. in closing... please order with confidence despite any tiresome problems at my end. As ever, customer satisfaction is at the top of the list here at Tweeks.
Happy Tweeking y'all.